Injured in a transport accident? Here's how to get what you're entitled to.
The TAC scheme covers medical costs, income support and compensation for anyone injured on a Victorian road, regardless of fault. We handle the claim so you can focus on getting better. No win, no fee.
- Years supporting Victorians
- 10+
- Compensation recovered
- $50M+
- Average client rating
- 4.9/5
years supporting Victorian claimants
recovered for clients
average client rating from 100+ reviews
Why choose us
One scheme, one focus
Transport accident claims work differently to other kinds of injury law. We only handle TAC matters, so every case benefits from that focus.
How we help
Every stage of a TAC claim, covered
Six ways we support Victorians through a TAC claim, from the first form to the final payment.
Your journey
From accident to resolution, in four stages
A clear four-stage process, the same one we use for every claim we take on.
- 01
Tell us what happened
A free, no-obligation conversation to check your eligibility and explain your options in plain English.
- 02
We lodge and manage your claim
We prepare the paperwork, gather medical evidence, and deal with the TAC directly.
- 03
We push for the right outcome
If a claim is delayed, underpaid or declined, we escalate it, negotiate, and represent you at review or VCAT if needed.
- 04
You get paid
We keep you informed at each step and confirm your entitlements are paid in full.
Why clients trust us
Results Victorians can rely on
Real numbers, not vague reassurance. Here's what our track record actually looks like.
- 99%
- Claims resolved by negotiated settlement
- 9
- Average months from engagement to payment
- 10+
- Years handling TAC claims
- 4.9/5
- Rating from 100+ reviews
Rather than a hearing
Client stories
What clients say, in their own words
Every claim is different. Here's what a few of them looked like, in our clients' own words.
“After the accident I didn't know where to start. The team explained everything in plain English and dealt with the TAC directly so I didn't have to keep chasing anyone.”
Jordan T.
Motorcycle accident, Bendigo
“My income support was cut off while I was still in physio. They got the decision reversed within a few weeks and kept me updated the whole time.”
Priya S.
Passenger, Melbourne
“We lost my father in a crash and didn't know what we were entitled to. They were patient with us and handled everything with real care during a hard year.”
The Okafor Family
Family and dependency claim, Shepparton
Who you'll work with
A small, senior team
A small team means you're never passed between strangers. Here's who you'd actually be working with.
Rebecca Hale
Managing Principal
Rebecca has spent close to two decades acting solely for people injured in transport accidents across Victoria.
Marcus Chen
Special Counsel
Marcus brings over 15 years of experience in common law and serious injury claims, with a reputation for thorough preparation.
Olivia Ferraro
Senior Associate
Olivia works closely with clients through every stage of their claim, known for her clear communication and steady support.
Free resources
Understand your rights before you call
Plain-English guides and official links to help you make informed decisions, whether or not you decide to work with us.
The TAC no-fault scheme, explained
What "no-fault" actually means for your claim, and why it doesn't depend on who caused the accident.
View resourceCommencing the legal process
The practical first steps to take once you've decided to pursue a claim.
View resourceThe TAC claims process, step by step
What happens between lodging your claim and getting a decision.
View resourceFrom the blog
Insights on TAC claims and recovery
Practical guidance on TAC claims, common law, and life after an accident, written by the people handling your case.
What actually counts as a "transport accident"?
Cars, trams, trains, cyclists and pedestrians: a plain-English look at what falls inside the TAC scheme, and what doesn't.
No-fault benefits vs. common law claims: what's the difference?
Two different pathways to compensation, and how to tell which one applies to your situation.
What changes to impairment benefit indexing mean for your payout
TAC lump sum figures are adjusted every year. Here's what that means if your claim is still open.
FAQs
Questions Victorians ask us most
Straight answers to what Victorians ask us most before starting a claim.
Yes. A TAC claim generally needs to be lodged within 12 months of the accident, and no later than 3 years except in limited circumstances. Disputing a TAC decision generally needs to happen within 12 months of that decision, and a common law claim generally within 6 years. Speak with us early if you're not sure where you stand.
Not sure where you stand? Let's talk.
A free, no-obligation conversation, in person, online, or by phone, so you know what your options actually are.