Where to start
Not sure which type of claim applies to you? Here's how to find out.
Whatever you're dealing with, chances are we've handled it before. Browse the areas below, or talk to us directly for advice specific to your situation.
The basics
What the TAC scheme covers, and what it doesn't
Victoria's Transport Accident Commission (TAC) runs a no-fault scheme for people injured in transport accidents. If you've been hurt as a driver, passenger, cyclist, pedestrian, or using public transport, you may be able to claim:
- Medical costs and treatment
- Income support if you can't work
- An impairment benefit for permanent injury
- A common law claim if someone else was at fault
Not sure what applies to you? Talk to us for a free initial consultation.
Enquire nowThe scheme is no-fault, so medical and income entitlements generally don't depend on who caused the accident. Fault only comes into play if you're pursuing a common law claim against another party.
What can you claim?
Compensation depends on your injury and circumstances
The scheme provides different kinds of support. Here's a quick breakdown of the three broad categories.
Medical Costs & Income Support
- Treatment, rehabilitation and hospital cover
- Support for lost earnings while you can't work
- Help with home or vehicle modifications where needed
Impairment Benefit (Lump Sum)
- A lump sum based on how severe your permanent injury is
- Assessed separately from your income support and other entitlements
- Can be disputed if the assessment seems too low
Common Law Claim (Serious Injury)
- Extra compensation if another party was at fault
- Requires meeting the serious injury threshold
- Covers pain and suffering as well as future loss of income
Overview
Six claim types, each handled by specialists
Every service below is managed in-house by a team that focuses exclusively on TAC and transport accident matters.
TAC Compensation Claims
For anyone starting a claim and working out what they're entitled to, from lodgement through to final payment.
Discuss your situation
- Reviewing your eligibility and preparing your claim
- Handling all correspondence with the TAC on your behalf
- Challenging claims that have been delayed or knocked back
- Support through each stage until your claim is resolved
Impairment Benefits
Making sure your permanent impairment is assessed accurately, not underestimated.
Discuss your situation
- Arranging an independent medical assessment
- Challenging an assessment that undervalues your injuries
- Preparing serious injury applications where relevant
- Working alongside your treating doctors and specialists
Common Law Claims
For claims where someone else was at fault, pursuing compensation for pain, suffering and financial loss.
Discuss your situation
- Establishing whether you meet the threshold for a common law claim
- Negotiating directly with the TAC's insurer
- Appearing on your behalf at conciliation or in court
- Acting on a no win, no fee basis throughout
Income Support Disputes
For getting weekly income support reinstated after it's been reduced or stopped.
Discuss your situation
- Reviewing the TAC's decision on your income support
- Gathering evidence of what you were earning before the accident
- Lodging a formal dispute where needed
- Staying in your corner until payments are sorted
Medical & Treatment Expenses
For challenging a declined or delayed request for treatment, rehabilitation or care.
Discuss your situation
- Disputing treatment requests the TAC has refused
- Following up approvals for care that's still needed
- Pursuing funding for home or vehicle modifications
- Handling claims for long-term or attendant care
Family & Dependency Claims
Support for families affected by a fatal transport accident.
Discuss your situation
- Pursuing dependency and funeral expense claims
- Guiding your family through an unfamiliar and difficult process
- Direct contact with a senior lawyer throughout
- No cost to have an initial conversation
Do I need a lawyer?
You can lodge a claim on your own, but the right support changes what you walk away with
Working with us, here's what changes:
- Getting your claim in correctly and within the deadline
- Keeping track of the TAC's strict timeframes so nothing lapses
- Building your case with the evidence that actually carries weight
- Pushing back on a decision that doesn't add up
Claims process
What happens once you've lodged
A quick look at the four stages your claim moves through.
- 1
Submit your claim
Your claim form goes in along with the medical evidence needed to support it.
- 2
TAC assessment
The TAC reviews your claim and gets back to you with a decision.
- 3
Entitlements start
Once approved, treatment costs, income support and other benefits begin.
- 4
Staying on top of it
We keep watching your file and step in if anything is delayed, cut, or refused.
This page is general information only, not individual legal advice. Time limits apply to both TAC and common law claims, and what you're entitled to depends on the specific facts of your case. Get in touch early so nothing is at risk of lapsing.
Why choose us
A few things that set our approach apart
What working with us actually looks like, day to day.
Who you'll work with
The team behind your claim
A small, senior team, so you're never passed between strangers.
Rebecca Hale
Managing Principal
Rebecca has spent close to two decades acting solely for people injured in transport accidents across Victoria.
Marcus Chen
Special Counsel
Marcus brings over 15 years of experience in common law and serious injury claims, with a reputation for thorough preparation.
Olivia Ferraro
Senior Associate
Olivia works closely with clients through every stage of their claim, known for her clear communication and steady support.
FAQs
Questions people ask before choosing a lawyer
Straight answers to what comes up most.
Yes. A TAC claim generally needs to be lodged within 12 months of the accident, disputing a decision within 12 months of becoming aware of it, and a common law claim within 6 years. Exceptions can apply, so it's worth checking your specific situation early.
What to do now
Call to speak with us directly. We're glad to help put your mind at ease with a free, no-obligation meeting, in person, online, or over the phone.