Income support disputes
TAC income support disputes: getting your payments reinstated
If your weekly payments have been reduced or stopped while you're still unable to work, we can help get that decision reversed.
The basics
What TAC income support covers
TAC income support replaces a portion of your lost earnings while you're unable to work because of a transport accident. It's a no-fault entitlement, generally calculated against what you were earning before the accident, and it can be reduced, capped, or stopped if the TAC decides your circumstances have changed.
What's included
How we handle your dispute
Reviewing the TAC's decision
We look at exactly why your payments were reduced or stopped, and whether that decision actually holds up against your medical evidence.
Preparing evidence of your pre-accident earnings
Payments are calculated against what you were earning before the accident. If that figure is wrong or understated, the payments built on it will be too, so we make sure it's accurate.
Lodging a formal dispute
Where a review doesn't resolve it, we lodge a dispute and represent you through the process.
Staying with you until it's sorted
Income disputes are rarely a single conversation. We follow through until your payments are reinstated or the matter is resolved.
How we help
Why acting quickly matters here
A stopped income payment affects your ability to cover rent, bills and recovery costs immediately, not eventually. There's also a 12-month window to dispute the decision, so delaying doesn't just cost you money, it risks the dispute right itself.
FAQs
Income support disputes: what people ask us
Yes, if the TAC decides your circumstances have changed, for example if it assesses you as fit for some work, or your entitlement period has ended. That decision can be reviewed and disputed if it doesn't reflect your actual situation.
Payments stopped or reduced?
A free, no-obligation conversation is the fastest way to find out where you stand.